Suzanne is Global Business Operations and Customer Service Professional seeking a management level opportunity with a veteran friendly company.
She honorably served her country as a Non-Commissioned Officer in the United States Army, specializing in Supply Chain Logistics and Operations. Suzanne has executive-level experience in international business operations, combined with experience in sales, marketing, and training. She spent 10 years with CISCO Systems as a Global Business Program Manager and a Global Partner Sales Enablement Program Manager.
Accounting Management/Budgeting – Managed the $11M USD Global Virtual Engineering Contracted Vendors Services annual budget
Program Management – Managed a team of internal and external 275 employees through the vendor operations lifecycle for the program, monitoring and improving performance, developing corrective actions, tracking risks, and managing expenses
Finance – Increased business volume by 25% while lowering overall operational budgets by 30%
Sales/Training - Directed the development of Global Sales Technical Training, resulting in 27% increase in new users and 153% improvement in utilization
Dallas Baptist University, Dallas, Texas - Bachelor of Business Studies, Marketing
George Washington University School of Business, Washington D.C. - Certificate. Business Analysis